Privacy Policy

Effective Date: [Current Date]

GYM Media LLC ("we," "our," or "us") operates the website gymmedia.co (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social media agency services.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

• Contact Information: When you submit a contact form, we collect your name, email address, phone number (if provided), and any message content you include
• Payment Information: When you make a payment for our services, payment details are processed through our secure payment processors (PayPal, Squarespace Commerce, and Zelle). We do not store credit card or banking information on our servers
• Business Information: Information about your business needs, social media goals, and project requirements when you inquire about our services

Information Automatically Collected

When you visit our website, certain information is automatically collected:

• Device Information: Browser type, operating system, device type, and unique device identifiers
• Usage Data: Pages visited, time and date of visit, time spent on pages, and other diagnostic data
• IP Address: Your computer's internet protocol address
• Cookies and Tracking: We use cookies and similar tracking technologies through Squarespace Analytics to track activity on our Service

2. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To respond to your inquiries and fulfill your requests
• To process transactions and send related information
• To send administrative information, such as updates to our terms and policies
• To provide customer support and respond to your comments and questions
• To analyze website usage and improve our Service
• To detect, prevent, and address technical issues
• To protect against fraudulent or illegal activity
• To comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf, including:
  • Squarespace (website hosting and analytics)
  • Payment processors (PayPal, Squarespace Commerce, Zelle)
• Legal Requirements: If required by law or in response to valid legal process
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Protection of Rights: To protect our rights, privacy, safety, or property
• With Your Consent: With your explicit consent for any other purpose

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for customer service purposes and then deleted after 3 years of inactivity.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For All Users:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Opt-out of certain uses of your information

For European Union Residents (GDPR):

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

For California Residents (CCPA):

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Used by Squarespace Analytics to understand how visitors interact with our website
• Functional Cookies: Remember your preferences and personalize your experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

11. Do Not Track Signals

We do not currently respond to Do Not Track (DNT) browser signals or other mechanisms that provide a method to opt out of the collection of information across websites.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.